Interra Credit Union Promotes Shawna Koontz to Assistant Vice President, Human Resources Operations & Benefits Manager

March 06, 2025

Press Release

Interra Credit Union Promotes Shawna Koontz to Assistant Vice President, Human

Resources Operations & Benefits Manager

IMMEDIATE RELEASE, March 5, 2025 – Andy Marshall, Chief Operating Officer, EVP, is pleased to announce

the promotion of Shawna Koontz to Assistant Vice President, Human Resources Operations & Benefits

Manager. Koontz, a highly respected member of the Interra team, brings more than 20 years of experience

in Human Resources across diverse industries.

In her new role, Koontz will oversee the Human Resources Operations team,

including key areas such as onboarding and offboarding, employee relations,

leave management, policies and procedures, payroll, Human Resources

systems, and benefits. Before this promotion, Koontz served as Senior Human

Resources Consultant Lead, where she played a pivotal role in advancing

Interra’s Human Resources initiatives and enhancing employee services.

“I am excited for the opportunity to strengthen relationships with Interra

leaders and employees,” said Koontz. “My focus will be refining our existing

Human Resources processes, ensuring they remain efficient and effective while

continuing to provide exceptional service as we move into 2025.”

Koontz began her career in the healthcare industry, later transitioning into Human Resources management

roles in agriculture, engineering, and construction. Her experience also includes serving as a manager at a

long-term care facility, where she managed all aspects of human resources for 200 employees. This handson

role taught her the importance of efficient processes to ensure the accuracy and timeliness of Human

Resources functions. Koontz’s approach to building strong, trusting relationships with staff on all shifts was

a defining factor in her success, demonstrating her commitment to valuing and supporting employees.

At Interra, Koontz has made significant contributions, including leading efforts to enhance the UKG

system—Interra’s human resources integration platform. Her work on projects such as Document

Manager and People Assist/HR Help has been instrumental in automating processes, streamlining

operations, and improving efficiency across the organization.

Koontz holds a Bachelor of Business Administration in Human Resources from Western Michigan

University and is certified as a SHRM-CP (Society for Human Resource Management - Certified

Professional).

Outside of work, Koontz resides in Sturgis, Michigan, with her husband, Jay, and two adult daughters,

Olivia and Sophia. She enjoys attending live music events, following sports, and spending time at the lake

with family and friends during the summer.

Shawna Koontz

About Interra Credit Union. Interra Credit Union, headquartered in Goshen, Indiana, was chartered in 1932 and has assets of $1.8 billion. The credit union’s field of membership spans 24 counties in northern Indiana, with more than 325 full and part-time employees serving nearly 90,000 members. Interra currently operates 16 offices in Elkhart, LaGrange, Kosciusko, Marshall, and Noble counties in Indiana and via robust electronic services at interracu.com. # For more information, contact Meegan D. Siegwarth, Vice President, Senior Marketing Manager meegans@interracu.com or 574-534-2506 ext. 7159.

Interra Credit Union

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